FAQs

1. How can I contact you?

You can contact us by sending an email to snoozysoft@gmail.com. We will respond to your inquiry as soon as possible.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the supplier. We work with trusted suppliers from around the world to ensure the best quality and variety for our customers.

3. What is your refund policy?

We have a 30-day refund policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your item. Please contact us at snoozysoft@gmail.com to initiate the refund process.

4. How long does it take to process a refund?

Refunds will be processed within 10 business days of approval and will be credited back to your original payment method.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that shipping times may vary depending on the destination. Additional customs fees or import duties may apply, which will be the responsibility of the customer.

6. How long does it take to receive my order?

Shipping times may vary depending on the product and the destination. On average, it takes approximately 7-14 business days for orders to be delivered. Please note that international orders may take longer due to customs clearance procedures.

7. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.